» Service Levels / Fill Order Rate
Service Levels / Fill Order Rate
Our rapid growth has been purely a
result of performance.
Our line consists of over 1,500 part numbers and we have maintained an
average fill rate of over 91% , since our inception. Coupled with our
rapid turnaround time and our clients residual warehouse stocks, easily
makes more than 95% fill rate to our stores.
CLASSIC EXPORTS' ability to provide high order fill and rapid turn
around is a team effort of our team and our customers. We are committed
to provide comprehensive customer care and technical support services
specially designed to facilitate needs and requirements of our customers
in North America and Overseas.
In addition to our customer service center, we have our team of highly
qualified and experienced representatives located in UNITED STATES,
UNITED KINGDOM AND GERMANY to assist our customers. This team provides
information on our programs, catalogs, prices, sales and marketing
policies to our clients. We strive to exceed our customer expectations
by achieving the highest level of Customer Support services.
We need our clients help to provide demand and forecast figures from
their stores in order to provide a smooth flow of goods from raw
materials to finished goods.